Cybersecurity Blog
Posts tagged: Compliance
Category: Cybersecurity
How We Scored 110 on Our Own CMMC Self-Assessment
Posted July 1, 2026 in CMMC, Compliance, NIST
Petronella Technology Group earned a perfect 110 SPRS score on its own CMMC Level 2 self-assessment. Five lessons for...
Independence Day Customer Service AI Drills for Calm
Posted July 1, 2026 in AI, Compliance
Independence Day Readiness for AI Customer Service Drills Independence Day is a useful forcing function for customer...
AI Contract Testing for Compliant Regulated Contact Centers
Posted June 30, 2026 in AI, Compliance
AI Contract Testing for Regulated Contact Centers Without Fire Drills Regulated contact centers sit at the...
Biometric Passkeys for AI Support Logins Cut Risk
Posted June 29, 2026 in AI, Compliance, Malware
Biometric Passkeys for AI Customer Support Logins and Risk Customer support logins sit at the intersection of...
Quiet AI Disaster Recovery for Customer Service
Posted June 28, 2026 in AI, Disaster Recovery, Compliance
Quiet Disaster Recovery for AI Customer Service Workflows AI customer service workflows can fail in quiet, ordinary...
Klue’s Salesforce Breach: Audit-Friendly Access Controls
Posted June 27, 2026 in Compliance
Klue Salesforce Breach Lessons for Audit-Friendly Data Access Controls Data breaches involving customer and business...
False SPRS Score Costs a Defense Contractor $507,144
Posted June 26, 2026 in Compliance, Cybersecurity
LOGZONE self-reported a perfect 110 SPRS score; DIBCAC found negative 170. Inside the $507,144 False Claims Act...
Salesforce Help Agent QA Runbook for Secure Knowledge Flows
Posted June 26, 2026 in Compliance
Salesforce Help Agent QA Runbook for Secure Knowledge Flows Secure knowledge flows matter when support agents must...
Local-First AI QA for Auditable Cloud Privacy
Posted June 25, 2026 in AI, Compliance
Local-First AI QA for Auditable Cloud Privacy Without Leaks Teams building cloud privacy controls face a stubborn...
Data Residency Playbook for AI Voice QA Across Regions
Posted June 24, 2026 in AI, Compliance, Disaster Recovery
Data Residency Strategies for AI Voice QA Across Regions AI voice QA has a simple goal: make sure what gets recorded,...
Why CMMC SSPs and POA&Ms Fail at Assessment and How to Pass
Posted June 23, 2026 in CMMC, Compliance, NIST, AI, Cybersecurity
Most CMMC System Security Plans fail before the assessor opens them. See exactly what C3PAOs check in your SSP and...
AI Receptionists and WhatsApp Flows That Protect Data
Posted June 23, 2026 in AI, Compliance
AI Receptionists and WhatsApp Flows Without Regulated Data Leaks AI receptionists are showing up everywhere, from...